Shipping conditions and costs

This Website platform is solely addressed to professionals in the pet sector, strictly excluding retail sales (final consumer).

Business areas and countries where this Website operates:

- Peninsular Spain, Balearic Islands, Canary Islands, Ceuta and Melilla
- France, Italy, Portugal, Germany, the United Kingdom

It will not be possible to carry out the purchase process via the Website to destinations other than those indicated.

Delivery Times

- Mainland Spain: between 7 and 15 days
- Balearic Islands: between 7 and 15 days
- Canary Islands: between 7 and 15 days
- Ceuta and Melilla: between 7 and 15 days

The average time for international deliveries is also between 7 and 15 days. For greater efficiency, or for circumstances that may arise of an international logistics nature, the terms will be specified during the processing of the order by our commercial and customer service department.

For order tracking and delivery status, the User must contact THE WEBMASTER via e-mail at rsl@e-rsl.com or by phone at +34 93 575 24 00.

FREE SHIPPING COSTS ACCORDING TO THE FOLLOWING CONDITIONS:

- AREA 1 FREE SHIPPING FOR ORDERS OVER  250€. LOWER ORDERS COST 15€


Álava, Alicante, Castellón, Guadalajara, Guipuzkoa, La Rioja, Madrid, Murcia, Navarra, Cantabria, Valencia, Bizkaia, Zaragoza.

- AREA 2 FREE SHIPPING FOR ORDERS OVER  250€. LOWER ORDERS COST 25€

Albacete, Almería, Ávila, Badajoz, Burgos, Cáceres, Cádiz, Ciudad Real, Córdoba, Coruña, Cuenca, Granada, Huelva, Huesca, Jaén, León, Lugo, Málaga, Ourense, Asturias, Palencia, Pontevedra, Salamanca, Segovia, Sevilla, Soria, Teruel, Toledo, Valladolid, Zamora.

- AREA 3 FREE SHIPPING FOR ORDERS OVER 500€. LOWER ORDERS COST 35€

Balearic Islands

- AREA 4 POSSIBLE SHIPPING COSTS WILL BE APPLIED TO THE FINAL INVOICE TAT WILL BE SENT YOU TO PRECEED WITH YOUR PAYMENT. 

Canary Islands, Ceuta, Melilla

- ZONA 5 FREE SHIPPING FOR ORDERS OVER 150€. (AMOUNT ALREADY ESTABLISHED AS A MINIMUM ORDER)

Catalunya

- INTERNACIONAL DELIVERY. POSSIBLE SHIPPING COSTS WILL BE APPLIED TO THE FINAL INVOICE TAT WILL BE SENT YOU TO PRECEED WITH YOUR PAYMENT.